Frequently Asked Questions

Your Connecticut Hormone Optimization Questions Answered

Available exclusively to Connecticut residents.

General Questions

Q: Do I need to be a Connecticut resident?
A: Yes. Due to telehealth regulations, our services are available exclusively to Connecticut residents.

Q: Do you accept insurance?
A: No. We operate on a private-pay model for maximum flexibility and personalized care.

Q: Can I use HSA/FSA funds?
A: Yes. Our services typically qualify for HSA/FSA reimbursement.

Treatment Questions

Q: How quickly will I see results?
A: Most men notice improvements within 4-6 weeks. Full optimization typically occurs within 3-6 months.

Q: What’s included in lab work?
A: Comprehensive hormone panels including testosterone (total/free), estradiol, thyroid, metabolic markers, and more.

Q: Can I travel while on TRT?
A: Yes. We provide travel guidelines and can adjust protocols as needed.

Membership Questions

Q: Can I change membership tiers?
A: Yes. Upgrade anytime. Downgrades apply at next billing cycle.

Q: What if I’m not satisfied?
A: 30-day satisfaction guarantee. Full refund if not satisfied with first month.

Q: How do consultations work?
A: Secure HIPAA-compliant video calls with Connecticut-licensed physicians.

Contact us for additional questions.