Notice of Privacy Practices

Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Our Uses and Disclosures

We may use and share your health information in the following ways:

Treatment

We can use your health information and share it with other professionals who are treating you.

Example: A provider treating you for a related condition asks us about your overall health status. We share information with laboratories for testing.

Payment

We can use and share your health information to bill and get payment from health plans or other entities.

Example: We provide information to your HSA administrator so they can process your claim.

Healthcare Operations

We can use and share your health information to run our practice, improve your care, and contact you when necessary.

Example: We use health information to evaluate our services and improve our practice.

With Your Authorization

For other uses of your health information, we will ask for your written authorization. You may revoke your authorization in writing at any time.

Special Situations

We may use or share your information in the following special situations:

Public Health and Safety

• Prevent disease
• Report births and deaths
• Report child abuse or neglect
• Report reactions to medications or medical device problems
• Notify someone who may have been exposed to a disease

Health Oversight Activities

We can share health information with health oversight agencies for activities authorized by law, including audits, investigations, inspections, and licensure.

Law Enforcement

We can share health information with law enforcement officials when required by law or in response to a valid subpoena or court order.

Lawsuits and Disputes

We can share health information in response to a court or administrative order, or in response to a subpoena.

Research

We can use or share your information for health research with your authorization or when approved by an institutional review board.

Workers' Compensation

We can use or share health information for workers' compensation claims.

Coroners and Medical Examiners

We can share health information with coroners, medical examiners, or funeral directors when an individual dies.

Serious Threats

We can share health information if we believe it is necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.

Military and Veterans

If you are a member of the armed forces, we may share your information as required by military command authorities.

National Security

We may share health information with federal officials for intelligence and national security activities authorized by law.

Our Responsibilities

• We are required by law to maintain the privacy and security of your protected health information
• We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information
• We must follow the duties and privacy practices described in this Notice and give you a copy of it
• We will not use or share your information other than as described here unless you tell us we can in writing. You may change your mind at any time.

Changes to This Notice

We can change the terms of this Notice, and the changes will apply to all information we have about you. The new Notice will be available upon request, on our website, and we will mail a copy to you.

Telehealth Privacy

When you receive telehealth services through Doxy.me, your information is protected by:

• End-to-end encryption
• HIPAA-compliant video platform with Business Associate Agreement
• No recording or storage of video sessions by Doxy.me
• Compliance with Connecticut Public Act 21-9

Electronic Health Records

Your health information is stored in our electronic health record system (RXNT), which is:

• HIPAA-compliant with encryption at rest and in transit
• Access-controlled with role-based permissions
• Backed up securely and regularly
• Subject to regular security audits

Contact Information

To exercise any of your rights, ask questions, or file a complaint, please contact: